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If for any reason you need to return an
item you have ordered, or cancel an order then please refer to the
information provided below: An order
for a print can be
cancelled once it has been requested. If payment has already been
cleared then a refund will be issued to you, otherwise your original
payment will be returned. Return postage costs
are not covered unless the item is received damaged. This
cancellations advice must be made within 7 days of the date your order
is accepted (by e-mail). Please
return all items in the condition they were received and with all
packaged enclosed. If your goods do
not arrive within 7 postal days of the date you receive confirmation
that your order has been processed, it will be assumed that they have
been lost in transit. Please notify us and a refund or replacement
will be issued. All items are
printed by myself and I would never knowingly send out a piece of artwork
without first ensuring that it was of the highest, damage free
quality. However, if the item is received in a damaged condition
then please notify immediately where a full refund will be issued to
you. |